Terms & Conditions

DELIVERY INFORMATION

All orders have the option of delivery or pick-up from store.

Andrews Corporate Clothing will ship uniforms directly to your delivery address using Australia Post registered mail. This means that a package is allocated a value and that Australia Post will guarantee it for that value. It also means that when sent a sender will have to sign the package over to Australia Post, and upon arrival at your nominated address, the recipient will have to sign for the package. If the recipient is not present, a calling card will be left with instructions for the package to be collected from your nearest Australia Post office. Photo identification may be required to collect the package. Andrews Corporate Clothing always sends an email upon shipping an item, so that you can attempt to be present when the package is delivered.

If you choose to pick up your order from our store you will still need to place and pay for your order through this site. Your order will then be put into production and you will be notified by email when it is ready for collection at our West Melbourne store.

 

PRIVACY INFORMATION

We recognise that privacy of personal information is important to individuals. Personal information for our business purposes is to be minimal, private, correct, safe and largely in the control of the individual. Except where otherwise legally appropriate we will treat your personal information as private.

Because of the nature of our business it is necessary to obtain personal information from time to time. We will however not be unduly intrusive nor obtain or use information in an inappropriate manner. We will only ask for and use personal information we reasonably need to conduct our business.

During the process of your transaction cookies may be passed on by our server to your computer. A cookie is a small packet of inert data sent with the permission of the intended host. The cookie is used to identify your computer so that saved information can be brought up quickly, and is necessary for the shopping cart to function properly. For more information on cookies click here. 

Our business uses third parties for the purposes of secure payment collection and shipping. All card payment information is securely processed by Westpac/Bank of Melbourne using PayWay. We do not hold your card information and definitely do not store your card information. All paypal payments are processed using paypal's proprietary technology and are conducted in line with paypal's privacy policy. Australia Post perform all of our shipping, as such they have access to your address details, they process all such information in accordance with Australia Post's privacy policy.